:root{--green-950:#063d2b;--green-900:#0b4b35;--green-800:#116247;--green-700:#177657;--green-100:#e8f2ec;--green-50:#f4f8f5;--cream:#fbfaf2;--paper:#fffef9;--ink:#173129;--muted:#63766f;--line:#c9d5cc;--gold:#d9a52e;--red:#8f3d31;--shadow:0 16px 45px #103d2c1c}*{box-sizing:border-box}html{scroll-behavior:smooth}body{color:var(--ink);background:#eef3ef;margin:0;font-family:Microsoft YaHei,PingFang SC,system-ui,sans-serif}button,input,textarea,select{font:inherit}button{cursor:pointer}main{background:linear-gradient(#f8faf7 0,#eef4ef 60%,#e7eee9 100%);width:100%;min-height:100vh;transition:filter .2s,font-size .2s}main.font-large{font-size:18px}main.high-contrast{--ink:#071b13;--muted:#32473f;--line:#668075;--green-950:#002f20;--green-800:#004f36;filter:contrast(1.12)}.topbar{z-index:110;border-bottom:2px solid var(--green-800);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#fafcf8f5;justify-content:space-between;align-items:center;gap:20px;padding:13px max(24px,50vw - 750px);display:flex;position:sticky;top:0}.brand{min-width:230px;color:inherit;align-items:center;gap:11px;text-decoration:none;display:flex}.brand>span{color:#fff;background:var(--green-800);border-radius:50%;place-items:center;width:42px;height:42px;font-family:serif;font-size:22px;display:grid}.brand div{flex-direction:column;display:flex}.brand strong{letter-spacing:.08em;font-family:SimSun,serif;font-size:22px}.brand small{color:var(--muted);margin-top:2px;font-size:12px}.care-tools{flex-wrap:wrap;justify-content:flex-end;gap:7px;display:flex}.care-tools button{min-height:39px;color:var(--ink);background:#fff;border:1px solid #aebeb3;border-radius:7px;padding:7px 11px;font-weight:700}.care-tools button[aria-pressed=true]{border-color:var(--green-800);color:#fff;background:var(--green-800)}.care-tools .human-help{color:#71342c;background:#fff5f2;border-color:#c9a49c}.care-tools .care-mode-toggle{border-width:2px;border-color:var(--green-800)}.care-mode-banner{border:2px solid var(--green-800);background:#eef8f1;border-radius:12px;justify-content:space-between;align-items:center;gap:18px;max-width:980px;margin:20px auto 0;padding:16px 20px;display:flex}.care-mode-banner div{gap:5px;display:grid}.care-mode-banner strong{color:var(--green-900);font-size:20px}.care-mode-banner span{line-height:1.65}.care-mode-banner button{border:1px solid var(--green-800);min-height:48px;color:var(--green-900);background:#fff;border-radius:8px;flex:none;padding:9px 14px;font-weight:800}.hero{grid-template-columns:1.8fr .72fr;gap:50px;max-width:1500px;margin:0 auto;padding:52px 24px 36px;display:grid}.eyebrow{color:var(--green-700);letter-spacing:.12em;margin-bottom:13px;font-weight:800;display:block}.hero h1{margin:0;font-family:STKaiti,KaiTi,serif;font-size:clamp(40px,4vw,68px);font-weight:700;line-height:1.16}.hero h1 em{color:var(--green-800);font-style:normal}.hero>div p{max-width:830px;color:var(--muted);margin:17px 0 0;font-size:17px;line-height:1.85}.hero aside{border-left:3px solid var(--gold);align-self:center;padding:7px 0 7px 28px}.hero aside span{color:#907320;font-size:14px;font-weight:800}.hero aside strong{margin:8px 0;font-family:STKaiti,KaiTi,serif;font-size:26px;line-height:1.35;display:block}.hero aside p{color:var(--muted);margin:0;line-height:1.75}.data-notice{color:#6b6240;background:#fffdf0;border:1px solid #d8d0aa;border-radius:9px;gap:14px;max-width:1500px;margin:0 auto 18px;padding:14px 18px;display:flex}.data-notice strong{white-space:nowrap;color:#59460d}.workspace{grid-template-columns:minmax(0,1.32fr) minmax(420px,.82fr);align-items:start;gap:22px;max-width:1500px;margin:0 auto;padding:0 24px 30px;display:grid}.input-panel,.result-panel{border:1px solid var(--line);box-shadow:var(--shadow);background:#fffffcf2;border-radius:17px;overflow:hidden}.result-panel{position:sticky;top:87px}.section-title{border-bottom:1px solid var(--line);background:#f8fbf8;align-items:center;gap:12px;min-height:70px;padding:17px 20px;display:flex}.section-title>span{color:#fff;background:var(--green-800);border-radius:6px;place-items:center;width:34px;height:34px;font-weight:800;display:grid}.section-title h2{flex:1;margin:0;font-family:STKaiti,KaiTi,serif;font-size:27px}.section-title b{color:var(--green-700);font-size:13px}.quick-flow{background:var(--green-50);grid-template-columns:1fr 24px 1fr 24px 1fr;gap:10px;padding:18px;display:grid}.quick-flow>section{border:1px solid var(--line);background:var(--paper);border-radius:11px;min-width:0;padding:17px;position:relative}.quick-flow>i{color:var(--green-700);text-align:center;align-self:center;font-size:24px;font-style:normal}.mini-step{color:#fff;background:var(--green-800);border-radius:7px;place-items:center;width:30px;height:30px;margin-right:8px;font-weight:800;display:inline-grid}.quick-flow h3{margin:0;font-size:17px;display:inline}.demo-buttons{gap:8px;margin-top:14px;display:grid}.demo-buttons button{min-height:63px;color:var(--ink);text-align:left;background:#fff;border:1px solid #adc0b3;border-radius:7px;flex-direction:column;align-items:flex-start;padding:10px 12px;display:flex}.demo-buttons button:hover{border-color:var(--green-700);background:#f0f8f3}.demo-buttons small,.mode-switch small{color:var(--muted);margin-top:4px}.mode-switch{grid-template-columns:1fr 1fr;gap:8px;margin-top:15px;display:grid}.mode-switch button{border:1px solid var(--line);min-height:75px;color:var(--ink);text-align:left;background:#fff;border-radius:7px;flex-direction:column;align-items:flex-start;padding:12px;display:flex}.mode-switch button.active{border:2px solid var(--green-800);background:#eaf5ee;box-shadow:inset 0 0 0 2px #fff}.choice-group{border:0;min-width:0;margin:15px 0 0;padding:0}.choice-group legend{padding:0;font-weight:800}.choice-group p{color:var(--muted);margin:5px 0 9px;font-size:12px;line-height:1.5}.choice-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:7px;display:grid}.choice{min-height:44px;color:var(--ink);background:#fff;border:1px solid #a9bbb0;border-radius:7px;padding:8px;font-weight:700}.choice:hover{border-color:var(--green-700)}.choice.active{border:2px solid var(--green-800);color:#fff;background:var(--green-800)}.down-arrow{border:1px solid var(--line);width:34px;height:34px;color:var(--green-800);background:#fff;border-radius:50%;place-items:center;margin:8px auto;font-size:20px;display:grid}.form-stage{border:1px solid var(--line);background:#f9fbf8;border-radius:13px;margin:0 18px;padding:18px}.stage-heading{align-items:flex-start;gap:11px;margin-bottom:15px;display:flex}.stage-heading>span{color:#fff;background:var(--green-800);border-radius:7px;flex:0 0 34px;place-items:center;height:34px;font-weight:800;display:grid}.stage-heading h3{margin:2px 0 3px;font-size:19px}.stage-heading p{color:var(--muted);margin:0;font-size:13px}.form-card-grid{grid-template-columns:1fr 1fr;gap:14px;display:grid}.form-card{border:1px solid var(--line);background:var(--paper);border-radius:11px;padding:20px;position:relative}.form-card>h3{color:var(--green-900);border-bottom:1px dashed #cdd8d0;margin:0 0 18px;padding-bottom:10px}.card-label{color:var(--green-700);font-weight:900;position:absolute;top:18px;right:18px}.form-card label{flex-direction:column;gap:6px;margin-top:13px;display:flex}.form-card label>span{font-weight:800}.form-card label>small{color:var(--muted);line-height:1.5}input,textarea,select{width:100%;color:var(--ink);background:#fff;border:1px solid #aabbb0;border-radius:7px;outline:none}input,select{min-height:46px;padding:10px 12px}textarea{resize:vertical;min-height:130px;padding:12px;line-height:1.65}input:focus,textarea:focus,select:focus{border:2px solid var(--green-700);box-shadow:0 0 0 3px #1776571f}.voice-button{border:2px solid var(--green-800);width:100%;min-height:48px;color:var(--green-900);background:#fff;border-radius:7px;justify-content:center;align-items:center;gap:10px;margin-top:9px;padding:9px 14px;font-weight:800;transition:color .18s,background .18s,border-color .18s,box-shadow .18s,transform .18s;display:flex}.voice-button:hover{color:#fff;background:var(--green-800)}.voice-state-icon{border-radius:50%;flex:0 0 28px;place-items:center;height:28px;font-size:17px;line-height:1;display:grid}.voice-button.voice-requesting{color:#6f4a00;background:#fff7d9;border-color:#c68a08;box-shadow:0 0 0 4px #c68a081f}.voice-button.voice-requesting:hover{color:#6f4a00;background:#fff0ba}.voice-button.voice-requesting .voice-state-icon{background:#f1d078;animation:1.2s linear infinite voice-spin}.voice-button.voice-listening{color:#fff;background:#c9342e;border-color:#9f211d;transform:translateY(-1px);box-shadow:0 0 0 5px #c9342e29,0 6px 16px #9f211d33}.voice-button.voice-listening:hover{color:#fff;background:#a92520}.voice-button.voice-listening .voice-state-icon{color:#c9342e;background:#fff;animation:1s ease-in-out infinite voice-button-pulse}.voice-button.voice-recognizing,.voice-button.voice-correcting{color:#194e7c;cursor:wait;background:#edf6ff;border-color:#4d86b8;box-shadow:0 0 0 4px #4d86b821}.voice-button.voice-recognizing:hover,.voice-button.voice-correcting:hover{color:#194e7c;background:#edf6ff}.voice-button.voice-recognizing .voice-state-icon,.voice-button.voice-correcting .voice-state-icon{color:#fff;background:#3977aa;font-size:11px;font-weight:900;animation:1s ease-in-out infinite voice-button-pulse}.voice-button.voice-reviewing{color:#6d4a00;background:#fff9e8;border-color:#c39328}.voice-button.voice-reviewing .voice-state-icon{color:#fff;background:#9a6b06;font-size:13px;font-weight:900}.voice-button.voice-result{color:#145c39;background:#edf9f1;border-color:#419064}.voice-button.voice-result:hover{color:#145c39;background:#dff3e6}.voice-button.voice-result .voice-state-icon{color:#fff;background:#2f8052}.voice-button.voice-error{color:#8e2823;background:#fff0ee;border-color:#c45a53}.voice-button.voice-error:hover{color:#8e2823;background:#ffe2de}.voice-button.voice-error .voice-state-icon{color:#fff;background:#b83b34;font-weight:900}.voice-input{width:100%}.voice-input-reviewing{background:#fff9e8;border:2px solid #c39328;border-radius:10px;margin-top:9px;padding:9px;box-shadow:0 6px 18px #7454101f}.voice-input-reviewing .voice-button{margin-top:0}.voice-confirmed-text{color:#145c39;overflow-wrap:anywhere;background:#edf9f1;border:1px solid #89b69a;border-radius:7px;margin:7px 0 0;padding:10px 12px;line-height:1.55}.voice-confirmed-text strong{margin-right:5px}@keyframes voice-spin{to{transform:rotate(360deg)}}@keyframes voice-button-pulse{50%{opacity:.72;transform:scale(.72)}}@media (prefers-reduced-motion:reduce){.voice-button,.voice-button .voice-state-icon{transition:none;animation:none!important}}.recording-status{background:#f7faf8;border:2px solid #aebeb3;border-radius:10px;align-items:center;gap:12px;margin:16px 18px 0;padding:13px 15px;display:flex}.recording-status>i{background:#718078;border-radius:50%;flex:0 0 13px;height:13px;box-shadow:0 0 0 5px #e2e8e4}.recording-status>div{flex:1;gap:3px;display:grid}.recording-status strong{font-size:17px}.recording-status small{color:var(--muted);line-height:1.55}.recording-status button{color:#fff;background:#9b302b;border:0;border-radius:8px;min-height:46px;padding:9px 15px;font-weight:900}.recording-status.recording-requesting{background:#fffbed;border-color:#c79a2b}.recording-status.recording-requesting>i{background:#c18300;box-shadow:0 0 0 5px #f7e7b7}.recording-status.recording-listening{background:#fff3f1;border-color:#a6322d}.recording-status.recording-recognizing,.recording-status.recording-correcting{background:#edf6ff;border-color:#4d86b8}.recording-status.recording-recognizing>i,.recording-status.recording-correcting>i{background:#3977aa;animation:1.1s ease-in-out infinite recording-pulse;box-shadow:0 0 0 5px #cfe2f3}.recording-status.recording-reviewing{background:#fff9e8;border-color:#c39328;align-items:flex-start}.recording-status.recording-reviewing>i{background:#9a6b06;margin-top:5px;box-shadow:0 0 0 5px #f4e4b5}.recording-status.recording-result{background:#eef9f1;border-color:#4d916a}.recording-status.recording-result>i{background:#27804d;box-shadow:0 0 0 5px #cde8d7}.recording-status.recording-error{background:#fff3f1;border-color:#a6322d}.recording-status.recording-error>i{background:#c33b34;box-shadow:0 0 0 5px #f4c9c5}.recording-status.recording-result button,.recording-status.recording-error button{background:#4c5f56}.recording-status:not(.recording-idle){z-index:95;position:sticky;top:82px;box-shadow:0 8px 24px #2430292e}.recording-status.recording-listening>i{background:#d12f27;animation:1.1s ease-in-out infinite recording-pulse;box-shadow:0 0 0 5px #f4c9c5}.dictation-review{background:#fff;border:1px solid #d9bd75;border-radius:8px;margin-top:9px;padding:12px;gap:8px!important;display:grid!important}.dictation-review>strong{color:#5d4308;font-size:17px}.dictation-review>span{color:var(--muted);font-size:13px}.dictation-review textarea{width:100%;min-height:92px;font:inherit;resize:vertical;border:2px solid #8f742d;border-radius:7px;padding:11px;line-height:1.6}.dictation-review>div{gap:9px;display:flex}.dictation-review button{color:#fff;background:#5f6d65;border:0;border-radius:7px;flex:1;min-height:48px;padding:9px 12px;font-weight:900}.dictation-review button.accept{background:var(--green-800)}.voice-privacy{color:var(--muted);margin:7px 20px 0;font-size:12px;line-height:1.55}@keyframes recording-pulse{50%{transform:scale(1.35);box-shadow:0 0 0 8px #f4c9c5}}@media (prefers-reduced-motion:reduce){.recording-status.recording-listening>i{animation:none}}.weather-strip{background:#fffbed;border:1px solid #d5c68e;border-radius:8px;gap:4px;margin:12px 0 15px;padding:12px;display:grid}.weather-strip.ready{background:#f1faf4;border-color:#95c1a5}.weather-strip b{color:var(--green-900)}.weather-strip span{line-height:1.55}.weather-strip small{color:var(--muted)}.wide-card{margin-top:14px}.text-grid{grid-template-columns:1fr 1fr;gap:14px;display:grid}.text-field{min-width:0}.optional{border-top:1px dashed var(--line);padding-top:15px;margin-top:17px!important}.submit-stage{border:2px solid var(--green-800);background:#f4faf6;border-radius:12px;margin:0 18px 18px;padding:18px}.submit-button{color:#fff;background:var(--green-950);border:0;border-radius:8px;justify-content:space-between;align-items:center;width:100%;min-height:62px;padding:13px 20px;font-size:20px;font-weight:900;display:flex}.submit-button:hover{background:var(--green-800)}.submit-button:disabled{opacity:.68;cursor:wait}.system-status{border:1px solid var(--line);min-height:48px;color:var(--muted);background:#fff;border-radius:7px;align-items:center;gap:9px;margin:12px 0 0;padding:10px 12px;line-height:1.55;display:flex}.system-status i{background:#32a567;border-radius:50%;flex:0 0 9px;height:9px;box-shadow:0 0 0 4px #dbf0e4}.submit-help{gap:8px;margin-top:10px;display:flex}.submit-help button{border:1px solid var(--line);min-height:40px;color:var(--ink);background:#fff;border-radius:6px;padding:8px 12px;font-weight:700}.empty-result{text-align:center;place-items:center;min-height:620px;padding:55px 30px;display:grid}.empty-result>span{width:78px;height:78px;color:var(--green-800);background:var(--green-100);border-radius:50%;place-items:center;font-family:serif;font-size:36px;display:grid}.empty-result h2{margin:20px 0 8px;font-family:STKaiti,KaiTi,serif;font-size:30px}.empty-result p{max-width:440px;color:var(--muted);line-height:1.8}.empty-result div{color:var(--green-800);align-items:center;gap:9px;margin-top:16px;display:flex}.empty-result i{font-style:normal}.report{padding:18px}.status-card{border:1px solid var(--line);border-left:6px solid var(--green-700);background:#f4faf6;border-radius:9px;padding:18px}.status-card.status-handoff{border-left-color:var(--red);background:#fff5f2}.status-card.status-need_more_information{border-left-color:var(--gold);background:#fffbed}.status-card span{color:var(--green-700);font-weight:900}.status-card h2{margin:8px 0;font-size:20px;line-height:1.6}.status-card p{color:var(--muted);margin:0;line-height:1.6}.report-grid{grid-template-columns:1fr 1fr;gap:12px;display:grid}.result-list{border:1px solid var(--line);background:#fff;border-radius:9px;margin-top:12px;padding:16px}.result-list h3{color:var(--green-900);margin:0 0 10px}.result-list ul{margin:0;padding-left:21px}.result-list li{margin:8px 0;line-height:1.65}.result-list.question{background:#fffbed;border-color:#d9c36d}.result-list.decision{background:#eef8f1;border-color:#87b59a}.result-list.decision li::marker{color:var(--green-700);font-weight:900}.result-list.warning{background:#fff9eb;border-color:#d9b97a}.result-list.danger{background:#fff6f3;border-color:#d7afa7}.source-section{background:#f3faf5;border:1px solid #a9cbb7;border-radius:9px;margin-top:12px;padding:16px}.source-heading{justify-content:space-between;align-items:center;gap:12px;margin-bottom:10px;display:flex}.source-heading h3{color:var(--green-900);margin:0}.source-heading span{color:#fff;background:var(--green-700);border-radius:999px;padding:3px 9px;font-size:12px;font-weight:900}.source-list{gap:9px;display:grid}.source-card{border:1px solid var(--line);color:var(--ink);background:#fff;border-radius:8px;gap:6px;padding:13px;text-decoration:none;transition:border-color .15s,transform .15s;display:grid}.source-card:hover{border-color:var(--green-700);transform:translateY(-1px)}.source-card>div{color:var(--muted);align-items:center;gap:8px;font-size:12px;display:flex}.source-card>div b{color:var(--green-900);background:var(--green-100);border-radius:4px;padding:2px 7px}.source-card strong{line-height:1.5}.source-card p,.source-card small,.source-card em{margin:0;line-height:1.55}.source-card p{color:var(--muted);font-size:12px}.source-card small{color:#355246}.source-card em{color:#8a5a18;font-size:12px;font-style:normal}footer{max-width:1500px;color:var(--muted);justify-content:space-between;gap:20px;margin:0 auto;padding:20px 24px 30px;font-size:13px;display:flex}.guide-overlay{z-index:100;background:#0e2018c7;justify-content:flex-start;align-items:flex-end;padding:28px;display:flex;position:fixed;inset:0}.guide-card{border:3px solid var(--gold);background:#fffef7;border-radius:13px;width:min(390px,100vw - 40px);padding:21px;box-shadow:0 24px 80px #00000059}.guide-progress{color:var(--muted);justify-content:space-between;font-size:13px;font-weight:800;display:flex}.guide-progress span{gap:5px;display:flex}.guide-progress i{border:1px solid var(--green-700);border-radius:50%;width:8px;height:8px}.guide-progress i.active{background:var(--green-700)}.guide-card h2{margin:16px 0 8px;font-size:24px}.guide-card p{color:#475c53;margin:0;line-height:1.75}.guide-speak{border:1px solid var(--green-700);color:var(--green-900);background:#fff;border-radius:6px;margin-top:14px;padding:8px 11px;font-weight:700}.guide-actions{justify-content:space-between;align-items:center;gap:10px;margin-top:18px;display:flex}.guide-actions button{min-height:41px;color:var(--ink);background:0 0;border:0;border-radius:6px;padding:8px 13px;font-weight:800}.guide-actions>div{gap:7px;display:flex}.guide-actions .next{color:#fff;background:var(--green-800)}.care-mode{font-size:18px}.care-mode .topbar{position:static}.care-mode .care-tools{max-width:720px}.care-mode .care-tools button{min-height:48px;padding:9px 13px;font-size:16px}.care-mode .hero{display:none}.care-mode .data-notice{max-width:980px}.care-mode .workspace{grid-template-columns:minmax(0,980px);justify-content:center;max-width:1030px}.care-mode .result-panel{position:static;top:auto}.care-mode .quick-flow{grid-template-columns:1fr}.care-mode .quick-flow>section{padding:22px}.care-mode .form-card-grid,.care-mode .text-grid,.care-mode .report-grid,.care-mode .choice-grid{grid-template-columns:1fr}.care-mode .choice,.care-mode input,.care-mode select,.care-mode .voice-button{min-height:58px;font-size:18px}.care-mode textarea{min-height:160px;font-size:18px}.care-mode .submit-button{min-height:72px;font-size:23px}.care-mode .section-title h2{font-size:31px}.care-mode .stage-heading h3,.care-mode .form-card>h3{font-size:22px}@media (width<=1150px){.topbar{align-items:flex-start}.care-tools{max-width:680px}.hero{grid-template-columns:1fr;gap:24px}.hero aside{max-width:650px}.workspace{grid-template-columns:1fr}.result-panel{position:static}.empty-result{min-height:360px}}@media (width<=820px){.topbar{flex-direction:column;padding:14px;position:static}.care-tools{justify-content:flex-start}.care-tools button{font-size:13px}.hero{padding:30px 16px 24px}.hero h1{font-size:40px}.data-notice{margin:0 16px 14px}.workspace{padding:0 12px 24px}.quick-flow{grid-template-columns:1fr}.quick-flow>i{transform:rotate(90deg)}.form-card-grid,.text-grid,.report-grid{grid-template-columns:1fr}.result-panel{min-width:0}footer{flex-direction:column;padding:18px 16px 26px}.care-mode-banner{flex-direction:column;align-items:stretch;margin:14px 12px 0}.care-mode-banner button{width:100%}.recording-status:not(.recording-idle){top:12px}}@media (width<=520px){.brand{min-width:0}.hero h1{font-size:34px}.hero aside strong{font-size:22px}.section-title{padding:14px}.section-title h2{font-size:23px}.form-stage,.submit-stage{margin-left:9px;margin-right:9px;padding:12px}.recording-status{flex-wrap:wrap;align-items:flex-start;margin-left:9px;margin-right:9px}.recording-status>div{min-width:calc(100% - 30px)}.recording-status button{width:100%}.form-card{padding:15px}.choice-grid{grid-template-columns:1fr 1fr}.submit-help{flex-direction:column}.guide-overlay{padding:12px}}.follow-up-panel,.follow-up-history{background:#f7fbf6;border:2px solid #8fae9d;border-radius:14px;margin:16px 0;padding:18px}.follow-up-panel h3,.follow-up-history h3{color:#194d35;margin:0 0 8px;font-size:18px}.follow-up-panel p,.follow-up-history p{margin:6px 0;line-height:1.65}.follow-up-panel label{color:#193b2d;margin-top:12px;font-weight:800;display:block}.follow-up-panel textarea{min-height:128px;margin-top:8px;font-size:17px;line-height:1.65}.follow-up-panel small{color:#536c5e;text-align:right;margin:5px 0 10px;display:block}.follow-up-panel button{color:#fff;cursor:pointer;background:#176a48;border:0;border-radius:10px;width:100%;min-height:54px;font-size:17px;font-weight:800}.follow-up-panel button:disabled{opacity:.6;cursor:wait}.follow-up-history{background:#fffdf4;border-color:#c9af67}.follow-up-history div+div{border-top:1px solid #dfd2a7;margin-top:12px;padding-top:12px}.follow-up-history strong{line-height:1.55;display:block}@media (width<=680px){.follow-up-panel,.follow-up-history{padding:15px}.follow-up-panel textarea{min-height:150px;font-size:18px}}
